DISTANCE SALES CONTRACT
1- PARTIES
a- SELLER/PRODUCER :
Name/Title : Haseki Turizm Sağlık İnşaat San ve Dış Tic. Ltd. Şti.
(referred to as Haseki Tourism)
Address : Cankurtaran mah. Hagia Sophia Square No:2 Sultanahmet Fatih Istanbul
Telephone : +90 212 517 3535
Mersis No : 0458-0444-4030-0017
E-Mail Address : info@hurremsultanhamami.com

b- BUYER :
Name, Surname :
Address :
Telephone :
E-Mail Address :
The Buyer, who has made a purchase request for the services he / she has chosen through the
Website, knows that the e-mail address he / she has declared on the Website will be deemed as the
valid notification address for any notification to be made by the Seller, and that any notification to the
specified e-mail address will have all legal consequences of legally valid notification.
2- DEFINITIONS
Under this Agreement,
Buyer The real/legal person who purchases the services offered for sale by the Seller/Service Provider
through the Website and who is a party to this Agreement,
Massage/Care Package(s): The type of service where massage, skin care, body care services are
offered for sale to include more than one session, (hereinafter referred to as "Package(s)")
Service(s): Massage, skin care, body care services offered for sale by the Seller / Service Provider as
a single session and / or Massage / Care Package on the Website and / or other types of services that
may be offered for sale in the future within the field of activity of the Seller / Service Provider,
Website : The website with the domain name "shop.hurremsultanhamami.com",
Law Law No. 6502 on Consumer Protection,
Code/Voucher: The coupon/code issued electronically or physically delivered at the request of the
Buyer that allows the use of the Service(s),

Period of Use: The maximum period of use of the purchased Service(s),
Location: The place where the Service(s) selected by the Buyer will be performed,
Seller / Service Provider: HASEKİ TURİZM, whose information is included in Article 1.a. of the
Agreement
Agreement: This Distance Sales Agreement
Regulation Refers to the Regulation on Distance Contracts published in the Official Gazette dated
27.11.2014 and numbered 29188.
2- SUBJECT OF THE CONTRACT
The subject of this Agreement is the sale of the Products and Services that the Buyer orders
electronically through the Seller's Website, selects through the Website and whose qualifications and
sales price are specified in the documents transmitted to the Buyer by using remote communication
tools and the determination of the mutual rights and obligations of the Parties in accordance with the
provisions of the Law and Regulation in this regard.
4- DURATION OF THE CONTRACT
This Agreement shall enter into force on the date the order is placed by the Buyer and shall expire as
of that date and in any case upon the expiration of the Periods of Use referred to in Article 6.5 upon
the parties duly fulfilling their obligations arising from the Agreement. For the avoidance of doubt, the
Seller's obligation regarding the performance of the Service(s) subject to the Contract shall cease with
the expiration of the Period of Use of the purchased Service(s) in Article 6.5 of the Contract, and no
claim or demand shall be directed to the Seller in this regard.
5- SERVICE INFORMATION AND SALES PRICE SUBJECT TO THE CONTRACT
5.1. Information regarding the qualifications of the Services subject to the Agreement, Location Name,
Service/Package/Information, Reservation Date and Time/Package Start Date and Time,
Service/Package Price (total price including all taxes), Delivery Address in Coupon/Code Purchase,
Shipping Fee in Coupon/Code Purchase are specified in the Distance Sales Agreement and
Preliminary Information Form sent to the Buyer at the purchasing stages of the Website and in the
Distance Sales Agreement and Preliminary Information Form sent to the Buyer.
5.2. The Seller has the right to make changes in the prices and campaigns specified on the Website;
The prices and campaigns on the Website will remain valid until the Seller makes changes in this
regard.
6- GENERAL CONDITIONS - INFORMATION ON PAYMENT AND PERFORMANCE
6.1. The Service shall be performed at the Location selected by the Buyer through the Website.
6.2. If the Buyer purchases a single session Service, the Service shall be performed on the
Reservation Date and Time selected by the Buyer through the Website. If a Package is purchased by
the Buyer, the Package Start Date and Time selected by the Buyer shall be the date of the first use of
the Package and the performance of the Service shall commence as of the aforementioned date and
time; the dates of the balance Package uses shall be determined upon the reservation request to be
made by the Buyer to the Seller, taking into account the availability of the aforementioned Location.
6.3. In the event that the Buyer and/or the Service(s) subject to the Contract will be used by a third
party other than the Buyer, the person who will use the Service(s) shall certify that he/she has the right
to use the Service(s).

6.4. The Service subject to the Agreement is dedicated to a single person for a specific date and time.
The Buyer acknowledges, declares and undertakes that he/she is aware of this fact and as a result of
this situation, he/she is bound by the following rules.
i. The Buyer and/or 3rd Parties who will benefit from the Service are obliged to comply with the
reservation dates and times determined by the parties for the selected Reservation Date and Time,
Package Start Date and Time and/or balance Package usage. In the event that the Buyer and/or the
third parties to whom the Service will be performed are delayed in the specified dates and times
without any force majeure, the duration of the Service will be interrupted accordingly.
ii. In the event that the Buyer and/or 3rd parties who will benefit from the Service request a change in
the selected Reservation Date and Time, Package Start Date and Time and/or the reservation dates
and times determined by the parties for the balance Package usage and/or if they cannot benefit from
the Service on the specified dates and times for any reason, they are obliged to notify the Seller 4
(four) hours in advance. In case of breach of this obligation without any force majeure, the Service
shall be deemed to have been performed on the specified date and time and the Parties shall be
bound by the consequences thereof. In the event of any change in the Reservation Date and Time,
Package Start Date and Time and/or the reservation dates and times determined by the parties for the
balance Package utilization by complying with the conditions mentioned in this article, the Buyer shall
be bound by the Usage Periods mentioned in Article 6.5 in any case.
iii. The Service purchased by the Buyer cannot be exchanged for other products and services offered
for sale by the Seller.
6.5. Usage Periods: The term of use of single session Service(s) is 30 (thirty) days from the date of
purchase; the term of use of 6 (six) Package(s) is 6 (six) months from the date of purchase; the term of
use of 10 (ten) and 20 (twenty) packages is 12 (twelve) months from the date of purchase, and the
term of use of Coupon/Code(s) is 3 (three) months from the date of purchase. At the end of these
periods, the Seller's obligation to provide service for the purchased and unused single session service,
Coupon / Code (s), Package (s) and / or the unused part of the Package (s) will disappear. No claim
can be made to the Seller regarding the Service(s) that are not used within the Usage Periods
specified in this article, and no claim, including refund of the price, can be made.
6.6. Persons under the age of 16 (sixteen) cannot benefit from the services performed by the Seller.
The Seller does not have any responsibility due to the Buyer's incorrect information about his age.
Persons over the age of 16, who are minors, accept that their parents and / or guardians have the
approval to benefit from the Service subject to the Contract and to make the purchase subject to the
Contract for this purpose.
6.7. The Buyer and/or 3rd Parties who will benefit from the Service are personally responsible for not
bringing valuables with them, not leaving valuables and special items in the locker rooms, lockers and
the aforementioned areas due to the fact that cameras cannot be kept in these areas due to the
privacy of the locker rooms, WCs and private usage areas in the Location; the lockers in the locker
rooms do not have the nature of a safe and under no circumstances jewelry, jewelry, watches, etc. are
left in these lockers. b. He knows that special and valuable items will not be left in these lockers and
accepts, declares and undertakes that he will act in accordance with this article. Nevertheless, in the
event that valuable and special items are left in the locker rooms, lockers and the aforementioned
areas, all responsibility belongs to the person who acts contrary to this obligation; the relevant person
will be personally responsible for the storage and preservation of these items; In line with all these
reasons, the Seller accepts, declares and undertakes that the Seller cannot be held responsible for
any losses and damages that may occur in violation of this article.
6.8. In the event that the Service / Package Fee is not paid to the Seller and / or recovered from the
Seller due to non-payment of the Service / Package Fee by the Buyer, non-payment for any reason,
cancellation of the payment made by the Buyer in the bank records or subject to expenditure objection
before the performance of the Service, the Seller's obligation to perform the Service will also
disappear.

6.9. In the event that the Service/Package price subject to the Contract is not paid to the Seller and/or
recovered from the Seller by the relevant bank or financial institution for the reasons mentioned in
Article 6.8 or for other reasons, including but not limited to, after the partial or complete performance of
the Service subject to the Contract, all rights arising from the law and other legislation regarding the
collection of the Service price performed by the Seller are reserved.
6.10. In the event that the Buyer pays the sales price in installments by credit card, the installment
format selected from the website is valid. In installment transactions, the relevant provisions of the
contract signed between the Buyer and the cardholder bank are valid. The credit card payment date is
determined by the provisions of the contract between the bank and the Buyer. The Buyer can also
follow the number of installments and payments from the account statement sent by the bank.
6.11. The Buyer accepts that he/she is the holder of the credit card that he/she has notified for the
collection of the Service Fees subject to the Agreement; if he/she is not the holder of the credit card,
he/she accepts that he/she is exclusively responsible for the requests from the holder of the credit
card.
6.12. In the event that the Buyer defaults in paying the debt as a result of the transactions made by the
Buyer with the credit card, the Buyer shall pay interest within the framework of the credit card
agreement made by the bank with the bank and shall be liable to the relevant bank. If the Buyer
defaults in paying the debt, the Buyer shall be responsible for the loss and damage incurred by the
Seller due to the delayed performance of the debt.
6.13. In the event that the Buyer does not pay the price of the Service(s) ordered by the Buyer or the
Service price cannot be collected due to the lack of the required amount in the credit card account, the
purchase will not be realized. The Buyer accepts, declares and undertakes that the time of processing
the order is not the moment the order is placed, but the moment the necessary collection is made from
the credit card account, and that the Seller will not have any obligation regarding the performance of
the Service if this collection cannot be made.
6.14. The Buyer cannot transfer and assign its rights and obligations arising from this Agreement to
third parties. The Buyer is obliged to ensure that the Service subject to the Agreement is used
personally or by third parties who will benefit from the Service in accordance with their choice. The
Buyer is obliged to inform the third parties who will benefit from the Service about the rights and
obligations mentioned in this Agreement and Article-6: General Conditions - Information on Payment
and Performance and to ensure that these conditions are complied with by the relevant person;
otherwise, the Seller accepts, declares and undertakes that the Seller cannot be held responsible.
6.15. If the Seller cannot fulfill its obligations under the Contract in the event of natural disasters, war,
fire, governmental decisions and unforeseen circumstances beyond the control of the Seller, which
occur in such a way that it is impossible to fulfill the Service subject to the order, to partially or
completely, temporarily or permanently stop the working possibilities of the Seller or the Location to be
served, it will notify the Buyer of this situation and if the relevant fees have been paid by the Seller, it
will refund the price paid for the periods when the Service cannot be provided to the Buyer within the
legal periods.
6.16. The Seller is not responsible for price and content errors arising from typesetting and system
errors that may occur on the Website.
6.17. The Seller may unilaterally change the conditions for the use of the Service unilaterally by
announcing them on the Website at its own discretion, provided that they are not contrary to the
provisions of the legislation in force. The Buyer accepts, declares and undertakes that he / she will
follow these amended conditions on the Website and will be bound by the changes in the conditions of
use as of that date.
6.18. If the Seller requests physical delivery of the Coupon / Code in Coupon / Code purchases, the
Seller shall deliver the purchased Coupon / Code to the Buyer or to the person / institutions at the
delivery address notified by the Buyer within the legal periods.

6.19. The Buyer agrees that the Service(s) has the necessary health conditions for use and that the
Seller is not responsible for any contrary situation.
7- RIGHT OF WITHDRAWAL AND EXCEPTIONS
7.1. According to Article 9 of the Regulation on Distance Contracts, the consumer has the right to
withdraw from the contract within fourteen days without any justification and without penalty. The right
of withdrawal period starts on the day the contract is concluded in contracts for the performance of
services; in contracts for the delivery of goods, on the day the consumer or the third party designated
by the consumer receives the goods. However, the consumer may also exercise the right of
withdrawal within the period from the conclusion of the contract until the delivery of the goods.
7.2. Exceptions to the right of withdrawal: Pursuant to Article 15 of the Regulation on Distance
Contracts, the consumer cannot use the right of withdrawal in the following contracts:
a. Contracts for goods or services whose price changes depending on fluctuations in financial
markets and which are not under the control of the seller or provider.
b. Contracts for goods prepared in line with the wishes or personal needs of the consumer.
c. Contracts for the delivery of perishable goods or goods that may expire.
d. Contracts for the delivery of goods whose protective elements such as packaging, tape, seal,
package have been opened after delivery; contracts for the delivery of goods whose return is not
suitable in terms of health and hygiene.
e. Contracts for the delivery of goods that are mixed with other products after delivery and cannot
be separated due to their nature.
f. Contracts for the delivery of books, digital content and computer consumables provided in
material media if the protective elements such as packaging, tape, seal, package have been opened
after the delivery of the goods.
g. Contracts for the delivery of periodicals such as newspapers and magazines, except those
provided under a subscription agreement.
h. Contracts for accommodation, transportation of goods, car rental, provision of food and
beverages, and leisure time for entertainment or recreation, which must be concluded on a specific
date or period.
i. Contracts for services performed instantly in electronic media or contracts for intangible goods
delivered instantly to the consumer.
j. Contracts for services whose performance is started with the consent of the consumer before
the expiration of the right of withdrawal period.
8- INTERNET SITE TERMS OF USE AND PROTECTION OF PERSONAL DATA
8.1. The Buyer accepts, declares and undertakes that it is bound by the terms and conditions of the
User Agreement on the Website.
8.2. By becoming a party to this Agreement, the Buyer, by becoming a party to this Agreement, all the
information given through the Website within the scope of the purchase transaction and / or all
personal data given to the Seller in any way in the continuation of the service relationship, the
information given / to be given in electronic or other media in connection with the payment of the price
subject to the order, To be taken by the Seller as "Data Controller" and by the Seller's partners,
business partners, successors and/or third parties to be determined by them, by taking the necessary

measures to protect the confidentiality of the aforementioned data and by automatic / non-automatic
methods by complying with the legal principles regarding the processing of personal data, accept,
declare and undertake that he/she explicitly gives permission (consent/approval) to be taken over,
recorded in written/digital archives at home and/or abroad, stored, preserved, made available, used,
updated, modified, rearranged, classified, transferred domestically or abroad and processed in any
way in accordance with other laws, as enlightened by the Seller through various channels and
informed about his/her legal rights in this regard.
8.3. The Buyer accepts, declares and undertakes that the necessary approval has been obtained for
the personal data of the Person(s) to be executed by the Service to be received, stored, processed,
shared with third parties in accordance with the purpose, transferred / transferred abroad, and that it
has made the necessary notifications to the Person(s) to be executed by the Service.
9- SETTLEMENT OF DISPUTES
The Buyer may apply to the Consumer Problems Arbitration Committee or Consumer Courts for
disputes.
10- ENFORCEMENT
Upon acceptance and approval of this Agreement and payment of the order placed on the website, the
Buyer shall be deemed to have accepted all the terms of this Agreement and this Agreement shall
enter into force.
Buyer, Seller's name, title, open address, telephone and other access information The basic
qualifications of the service subject to the contract, the sales price including taxes, the payment
method, all preliminary information about the service subject to the sale and the "use of the right of
withdrawal" and how to use this right, the official authorities to which they can submit their complaints
and objections, and all rights and obligations brought by the contract, accepts, declares and
undertakes that it has been informed by the Seller in accordance with the internet environment and the
Law No. 6502 on the Protection of Consumers, that it has accurate and complete information on these
matters, that it confirms this preliminary information electronically and then orders the service, that it is
a party to this Agreement by accepting the terms of the Agreement and that it has no objection to the
contract clauses.
The Preliminary Information Form on the website named "shop.hurremsultanhamami.com" and the
invoice issued upon the order placed by the Buyer are integral parts of this Agreement.
Date:
ELECTRONIC COMMERCIAL COMMUNICATIONS
Pursuant to this Agreement, I hereby declare and undertake that I consent to the sending of electronic
messages for informational and commercial purposes to any electronic communication address I have
notified to the Seller and to the sharing of information with third parties in order to send these
messages through third parties, that I am aware that the content of the commercial electronic
message and other records regarding the shipment are recorded by the Seller to be submitted to the
Ministry when necessary, and that I have been informed by the Seller that I can cancel the mail and /
or SMS sending process by sending an e-mail notification to info@hurremsultanhamami.com if I stop
receiving electronic commercial messages.
Date: